Call, email or write to us
- Tel: (020) 8942 8256
- Email: firstname.lastname@example.org
- Staywell Services Head Office & Raleigh House Day Centre 14 Nelson Road, New Malden KT3 5EA
- Fax: (020) 8336 0322
Our Head Office and day centre in New Malden.
The Bradbury is a purpose built drop-in centre for the over 50s, just a ten-minute walk from Kingston town centre.
Based in the heart of Kingston, award-winning Community Furniture offers quality used and recycled furniture. Visit our new high street furniture shop at:
Conveniently located across from the library, The Banstead Centre offers residents a friendly and sociable place to meet for fun activities.
Situated in the centre of Horley, Regent House Community Centre offers a wide range of activities for all ages, specialising in activities and services for the over 50s.
We provide a wide range of services to people in the borough. We need your help to make sure we are providing the right services in the right way, so we welcome comments and suggestions.
We are committed to providing services of the highest quality. Sometimes things go wrong and you might want us to sort out a problem. We take any complaint seriously and will do our best to resolve any issue as quickly and sensitively as possible.
Often problems can be resolved by speaking direct to the appropriate person. A copy of our Complaints Procedure is available at all our centres, or by following this link.
An informal complaint should be made to the relevant member of staff responsible for the activity concerned either by telephone or in person. If you are unsure which member of staff to contact, informal complaints should be addressed to the Chief Executive who will pass the complaint on to the appropriate person.
If the member of staff cannot resolve your informal complaint it will be passed to their line manager to deal with and wherever possible we will respond to you within 24 hours.
If you remain dissatisfied or if the complaint is of a very serious nature, you may wish to lodge a formal complaint. If so, please write to us at the address above.
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