The Covid-19 crisis is impacting disproportionately on the elderly, it has created isolation, fear and uncertainty.

Staywell is a Kingston-based charity that has been providing frontline support for 75 years. Under normal circumstances we support around 800 people every week, through our centres and our Help at Home service.

Covid-19 has meant our day centres are temporarily closed, and we have had to reduce all our home visiting to a minimum.

'I never knew what The Bradbury meant to me until now'

Covid-19 is creating a huge increase in demand for our services. Families are forced to stay apart from their loved ones, leaving many frail older people without the practical help and emotional support they need to stay safe and well. 

Our help and support has never been needed more.

'You are my life line at the moment'

We're making and responding to around 150 calls per day. Along with ongoing support for our existing clients, particularly those who are currently missing out on their usual services, we're handling routine calls, plus new wellbeing checks. Our staff team are doing different jobs - day services teams are shopping and collecting prescriptions for people who are self-isolating. Our community teams are phoning people being referred to us for support by their GPs.

'I phoned because I just wanted to hear your voice'

In the last 4 weeks we have dealt with 1400 new enquiries (compared with the usual volume of  around 200 per month). 640 of these referrals were from a single GP surgery, one of the 21 GP practices in Kingston that we work with.

The work we are doing is directly supporting the NHS, by helping keep people safe and well at home, reducing the chances of them having to go to hospital, and supporting others after discharge.

Meanwhile the closure of our day-to-day services means our income is severely reduced. Our long-term future as a local charity is in jeopardy.

Your help and support has never been needed more!

Help us to help others, donate here. Every gift you make helps us provide essential support to older people in our local community in the borough of Kingston upon Thames.

How can I donate?

It's quick, easy and secure to donate via this website - just use the orange Donate button and follow the instructions through to payment.

You can make a one-off donation, or set up a regular gift via Direct Debit. You can also use Gift Aid to increase the value of your donation - see below.

Alternatively, you can make a payment into our bank account:


Account name: Age Concern Kingston upon Thames T/A Staywell

Account no: 33470883

Sort code: 40-51-62

If you would like to give by cheque, please make this payable to Staywell and send to:

Dr Debbie Stinson, Chair, Staywell, Raleigh House, 14 Nelson Road, New Malden, KT3 5EA

Please note that Staywell is our working name.  Our legal name is Age Concern Kingston upon Thames, registered charity no. 299988.

Gift Aid

Gift Aid increases the value of donations to charities and Community Amateur Sports Clubs (CASCs) by allowing them to reclaim basic rate tax on your gift. If you pay higher rate tax you can claim extra relief on your donations. If you claim age-related allowances or tax credits, Gift Aid donations can sometimes increase your entitlement.

Visit the HMRC website to find out more.

Leave a gift in your Will

We know that the Covid-19 pandemic has prompted many of us to think about our personal affairs, including making or changing a Will.

Did you know?

Gifts in Wills are as easy to make as a donation and only take one phone call to a solicitor.

Just 1% to Staywell in your Will can make a huge difference and those closest to you receive 99%.

Find out more

Thank you to all our supporters - your contribution makes a difference.