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  • Information and advice

Information and advice

Staywell provides a specialist Information, Advice & Advocacy Service to anyone over retirement age living in the Borough of Kingston upon Thames and/or their family/carers. The service is free, independent and confidential, and accredited by the Advice Quality Standard (AQS).

What we can do:

  • Provide accurate, up-to-date and independent information and advice on issues of concern, from health concerns to care options, hospital discharge to housing options.
  • Advise on benefit entitlements for people of state pension age and assist with claims and form filling.
  • Give information about other local services and social activities.

 What we can help you to do:

  • Make informed choices.
  • Think through the options.
  • Put decisions into actions.
  • Stay in charge of your life.

If you or someone you care about needs information, advice or support, call us on 020 8942 8256. If our information line is busy, or our offices are closed, please leave a message stating your name and telephone number clearly. We will respond to all messages left on our voicemail within 48 hours.

Advice email: [email protected]

‘Thank you so much for coming and filling in the Attendance Allowance form for my father. It’s a fantastic job that you do – it would be so difficult to fill in that form – and impossible for those who don’t have any help. So on behalf of my father and all the family, thank you.’

Download a leaflet:

Our Services.pdf

Information, Advice & Advocacy.pdf

Community Team.pdf

Raleigh House Day Centre.pdf

The Bradbury Active Age Centre.pdf

Handyperson Service.pdf

[email protected] Service.pdf

Kingston_Community_Furniture.pdf

Published: 8th February, 2018

Updated: 21st July, 2020

Author:

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Staywell is a charity registered in England and Wales 299988. Company no. 2272550.