Book a collection

You can make a booking over the phone with a member of the KCF team on 020 8942 5500, or via our online enquiry form. 

Alternatively, you can contact us at [email protected].

Let us know your telephone contact number, the best time to contact you and your postcode. We’ll get back to you — usually within 48 hours, though it may take longer at busy times.

'From the first phone call to the actual pick-up everything has been wonderfully organised. The “boys” who collected a lot of heavy and awkward pieces were fantastic. They were careful moving things and, as I am now of the more mature generation, insisted I didn’t lift anything!'

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About KCF

KCF is part of Staywell. We currently have no retail outlet, but we are committed to working with other local charity outlets in supplying good useable furniture for resale. 

All the money our furniture collection service receives supports our charitable services. By KCF you are directly helping a local charity to support older and vulnerable local people.

Your support is really appreciated.

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House clearance, domestic furniture and bulky waste collection

We collect goods in the Royal Borough of Kingston upon Thames and the Surrey boroughs of Elmbridge, Runnymede and Spelthorne. This includes addresses with the following postcodes:

Kingston upon Thames

Serving areas including Kingston, Norbiton, New Malden, Worcester Park*, Berrylands, Tolworth, Surbiton, Chessington and Hook.

Postcodes: KT1, KT2, KT3, KT4, KT5, KT6, KT9

* Please note we are only able to collect from Worcester Park addresses within the boundaries of Kingston Borough.

Elmbridge

Serving areas including Weybridge, Cobham, Stoke D’Abernon, Oxshott, Esher, Hersham, Walton-on-Thames, Weston Green, East and West Molesey, Thames Ditton, Long Ditton and Hinchley Wood.

Postcodes: KT6, KT7, KT8, KT10, KT11, KT12, KT13, KT22*

* Please note we are only able to collect from KT22 addresses within the boundaries of Elmbridge, i.e. Stoke D'Abernon, Oxshott.

Spelthorne

Serving areas including, Ashford, Sunbury, Shepperton, Staines and Stanwell

Spelthorne postcodes: TW15, TW16, TW17, TW18, TW19

Runnymede

Serving areas including New Haw, Addlestone, Chertsey, Egham, Englefield Green, Wentworth, Lyne, Ottershaw and Virginia Water.

Postcodes: TW20, KT15, KT16, GU25

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Price Guide

Items can either be reusable or for disposal. The prices are slightly different in each area and dependent on the nature of the items being collected. Please see our current price guide below.

AREA	1-3 ITEMS	4-5 ITEMS	6-8 ITEMS	8+ ITEMS
Elmbridge	£45	£90	£125	Request quote
Kingston	£45	£90	£125	Request quote

AREA	1-5 ITEMS	6-8 ITEMS	8+ ITEMS
Spelthorne	£90	£125	Request quote
Runnymede	£95	£125	Request quote

Prices are correct as of March 2026.

Will you take my used items?

Download our collections list to see if your items can be collected.

Items would need to be placed outside or in a garage on the morning of collection. Please note we may have to charge an additional fee if furniture is still inside the property upon arrival.

Terms and conditions apply. Card payment will be taken in advance.

I want to arrange a collection

The best way to arrange a collection is to complete our enquiry form.

• Call us on 020 8942 5500 and we’ll talk you through the process. Please leave a message if no-one is available to answer the phone – we will get back to you.
• Email [email protected]. Let us know your telephone contact number, the best time to contact you and your postcode. If you can send us photos of your items it will help speed up your enquiry. You will usually receive a reply within 48 hours, though it may take longer at busy times.

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Terms and Conditions

Please note that Terms and Conditions apply.

Terms and Conditions – paid collections (including mattresses)